Privacy policy

Last Updated: July 31, 2026

At Floriamart ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment providers)

  • Order history

  • Device information (browser type, IP address, operating system)

  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails if you have opted in

3. Payment Security

We do not store your full payment card information. Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Marketing providers

  • Website analytics providers

We never sell your personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Request a copy of your data

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Trade Name: Floriamart.shop

Email: support@floriamart.shop

Phone: 448-709-8607

Business Address:
426 6th St
Henderson, KY 42420
United States