Shipping policy
SHIPPING POLICY
Last Updated: June 8, 2026
Thank you for shopping with floriamart. We are committed to delivering your order safely and efficiently.
Order Processing Time
• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• Processing times may be delayed during high-demand periods.
Estimated Shipping Time
United States:
• Standard Shipping: 5–12 Business Days
International Shipping:
• Delivery Time: 7–20 Business Days (if available)
Please note that shipping times are estimated and may vary due to weather conditions, customs clearance, carrier delays, or high shipping volume.
Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, floriamart may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow 1–3 business days for tracking updates to appear.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping details.
floriamart is not responsible for lost, delayed, or undelivered packages caused by incorrect or incomplete shipping addresses provided at checkout.
Lost or Delayed Packages
If your package is delayed, missing, or marked as delivered but not received, please contact the shipping carrier first.
You may also contact our support team for assistance. While we will do our best to help, floriamart is not responsible for delays caused by third-party shipping providers.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.
We will review the issue and work toward an appropriate solution.
Contact Information
floriamart
Email: support@floriamart.shop
Phone: +1 448-709-8607
Address: 426 6th St, Henderson, KY 42420, United States
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday: 10:00 AM – 2:00 PM (EST)
Sunday: Closed